Training Title: Introduction to the GROW Model

Duration: 30 minutes

Materials Needed:

• Presentation slides (optional, we have hyperlinked to our resources to aid your training session)
• Whiteboard or flip chart and markers (if face-to-face, you might want to use digital whiteboards)
• Handouts (optional)

Training Agenda:

Introduction (2 minutes)

• Welcome participants and introduce yourself.
• Explain the importance of coaching and problem-solving in personal and professional development.
  • Coaching and problem-solving are integral to personal and professional growth. They empower individuals to overcome challenges, make informed decisions, achieve their goals, and navigate the complexities of an ever-evolving world. Whether in the workplace or in personal life, these skills contribute to self-improvement, resilience, and success.
• Share the training objectives: To introduce the GROW model as a framework for coaching and problem-solving.

Presentation on the GROW Model (12 minutes)

• Use presentation slides to cover the following topics:
  1. Overview of the GROW Model
  2. Explanation of each component:
     • Goal: Defining the specific and measurable goal or objective.
     • Reality: Assessing the current situation, including strengths and challenges.
     • Options: Generating potential solutions or strategies.
     • Wrap-up (or Will): Planning for action and commitment.

Activity 1: Group Discussion (5 minutes)

• Facilitate a brief group discussion on the GROW model.
• Ask participants to share their initial thoughts and questions about the model.

Activity 2: Case Study (7 minutes)

• Present a coaching or problem-solving case study scenario to the participants.
• Divide participants into 2's and ask them to apply the GROW model to the case study.
• Each group should discuss the goal, reality, options, and wrap-up for the given scenario.

Scenario Title: "The Time Management Dilemma"

Scenario Description: In this coaching problem-solving scenario, participants will take on the roles of a coach and a coachee. The coachee is facing a common time management challenge and seeks guidance on how to address it effectively. The coach will use the GROW model to guide the coachee through problem-solving and goal-setting.

Scenario Setup:

• Participants are divided into pairs, with one person assuming the role of the coach and the other as the coachee.
• The coachee is presented with the following time management challenge:

Coachee's Challenge: "I often find myself overwhelmed by my workload, struggling to prioritise tasks, and feeling like I'm not making the most of my time. I want to improve my time management skills to be more productive and reduce stress."

Instructions:

1. The coach should use the GROW model to guide the coachee through the problem-solving process. The goal is for the coachee to identify a specific goal, assess the current reality, generate options, and plan for action.

2. The coachee should share their thoughts and feelings about the challenge, and the coach should ask open-ended questions to facilitate the coachee's thinking.

3. The coach and coachee should work together to establish a SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goal related to the time management challenge.

4. After completing the GROW model, the coach should help the coachee create a simple action plan outlining specific steps and deadlines for addressing the challenge.

5. Afterward, the pairs should switch roles, with the coach becoming the coachee, and repeat the problem-solving process.

6. Reconvene as a group and have a brief discussion to share key takeaways and insights from the coaching experience.

Debrief:

• In the group discussion, encourage participants to share their experiences as both coach and coachee, highlighting any effective coaching techniques or insights gained.
• Emphasise the importance of setting specific, measurable goals and creating actionable plans to address challenges effectively.
• Discuss any common themes or strategies that emerged during the coaching sessions, such as time management tips or prioritisation techniques.

This coaching problem-solving scenario is designed to help participants practice the GROW model in a practical context while addressing a common real-life challenge related to time management and productivity.

Discussion (2 minutes)

• Bring the groups back together and ask them to share their findings.
• Discuss the different approaches and solutions generated using the GROW model.

Equality Scenario Activity: Gender Pay Gap (4 minutes)

Scenario Description: In a company, it becomes apparent that there is a significant gender pay gap, with male employees earning more than their female counterparts for similar roles and responsibilities.

Discussion Points:

• What are the equality and diversity issues raised by the gender pay gap?
• How might female employees be affected by this disparity?
• What measures could the company take to address and rectify the pay gap?

Conclusion and Q&A (1 minutes)

• Summarise key takeaways from the training.
• Encourage participants to ask questions and seek clarification on any aspects of the GROW model.
• Provide additional resources for further learning if available.

Feedback and Evaluation (1 minute)

• Collect feedback from participants regarding the training content and delivery.
• Ask participants to share what they found most valuable and what areas they would like to explore further.
• Thank participants for their participation.

Closing Remarks (1 minute)

• Express appreciation for participants' time and engagement.
• Provide contact information for any follow-up questions or assistance.

Note: Depending on the size of the group and the level of interaction desired, you may need to adjust the timing for each activity. Additionally, you can adapt the content and examples to make the training relevant to your organisation's specific coaching and problem-solving needs.