About this course
Most successful cyber attacks start with a person, not a system. This short course builds the everyday habits that keep an organisation's data and money safe.
It covers phishing and social engineering, passwords and multi-factor authentication, ransomware and malware, safe use of devices and home working, and what to do when something goes wrong.
What learners cover
- The main cyber threats facing UK organisations
- How to spot phishing, smishing and social engineering attempts
- Strong passwords, password managers and multi-factor authentication
- Safe handling of devices, removable media and home working
- How to report an incident quickly and what happens next
Course content
The course is delivered in short, bite-size sections that learners can stop and restart at any point.
- Section 1
The threat landscape
Who attacks organisations, why, and the real cost of a breach.
- Section 2
Phishing and social engineering
Email, text and phone scams, business email compromise and the tell-tale signs.
- Section 3
Protecting accounts and devices
Passwords, MFA, updates, public wi-fi, removable media and remote working.
- Section 4
Incidents and data
Reporting suspected incidents, personal data breaches and the link to GDPR duties.
Who it is for
All employees, contractors and volunteers who use email, devices or systems at work.
Entry requirements: No prior knowledge is needed. The course is written in plain English and suitable for all staff.
How it is delivered
Fully online and self-paced
Learners work through the course at their own pace and can pause and resume where they left off.
Any device
Works on desktop, laptop, tablet and mobile, with audio, video and written transcripts throughout.
Interactive throughout
Scenarios, exercises and images keep learners engaged rather than clicking through slides.
Knowledge checks
Short checks at the end of each section so learners can see what has landed before moving on.
Average completion time is around 45 mins, though learners can take as long as they need and return as often as they like.
How it is assessed
Knowledge checks run throughout the course so learners can test understanding as they go. The course ends with a multiple-choice assessment taken online. Learners who do not pass first time can retake it.
Certification
Learners receive a Highfield Online Training digital certificate as soon as they pass the end-of-course assessment. Certificates download straight away and can be saved to a CPD log or staff training record.
Refresher guidance: Most employers refresh this training every 12 months, or sooner if the law, roles or workplace risks change.
How it works for teams
- 1. Choose how many licences you need and pay by card, or request an invoice.
- 2. Add your learners' names and email addresses.
- 3. We set them up on the course platform and they receive their login by email.
- 4. Track who has been set up from your account.