Help centre
Buying training for your team
You do not need a subscription or a pot of credits to train your staff. Buy the licences you need, pay by card or invoice, and we take care of enrolling everyone.
Two ways to buy
Buy the licences you need
Pick a course, set the quantity, pay by card. The price per learner falls automatically as the quantity rises, and invoicing opens up from 10 licences.
Best when you know the course and the numbers - a whole team doing safeguarding, or one new starter.
Browse compliance coursesTraining credits
One balance that covers everything we offer - compliance courses, CPD masterclasses and places on regulated qualifications. Credits cost £5 each with bulk discounts, last 12 months from purchase, and everything is assigned to staff from your team dashboard.
Best when training is spread across lots of courses and joiners through the year.
How credits workThey work side by side. Buying a course outright never touches your credit balance, and having credits never stops you paying by card for a one-off.
How learners get in
Every course page shows where the course is delivered before you buy. There are two routes, and both end in the same place - a certificate for the learner and a completed entry in their CPD log.
WorkplaceHero courses
The course runs here on this site. Learners sign in to their own WorkplaceHero account with the email you gave us - creating one takes a minute if they do not have one - and the course is waiting in their online courses.
Progress updates on your dashboard as they work through it, and the certificate and CPD log entry appear automatically when they pass.
Courses on our partner platform
Some courses are delivered on our partner learning platform. Once you add learner details, we set up each person's account there and they receive their username and a temporary password by email. They change the password the first time they sign in.
The logins also appear on your order, so you can pass them on or help anyone who gets stuck. Progress syncs across every few days, and certificates can be added to the learner's CPD log.
Not sure which route a course takes? It is shown on each course page under "How it works for teams", or just ask us.
Step by step: a bulk order
- 1
Choose the course and the number of licences
Open the course page and set the quantity. The price per learner drops automatically as the quantity goes up, and the band you land in is highlighted so you can see the saving before you commit.
- 2
Pay by card, or request an invoice
Card payment confirms the order straight away. Invoicing is available from 10 licences: give us your organisation name, billing email, VAT number and purchase order reference, and we raise the invoice against it.
- 3
We approve the invoice and mark it paid
Once payment clears (or the purchase order is confirmed), we mark the order paid and it unlocks for learner details. Card orders skip this step entirely.
- 4
Add your learner details
Enter a name and email for each licence. You can do this immediately or come back later - the licences sit on your account until you use them, and you can leave some unallocated.
- 5
We enrol the learners
For WorkplaceHero courses, learners sign in with their own account and the course is waiting for them. For courses on our partner platform, we set up their learner account and they receive their username and a temporary password by email. Either way, you do not need to set anything up for them.
- 6
Progress and certificates come back to you
On WorkplaceHero courses you see progress on your dashboard as learners go; partner-platform courses sync across every few days. Certificates and CPD log entries are handled automatically either way.
Step by step: assigning a course from credits
- 1
Buy a credit pack
Credits cost £5 each plus VAT, with bulk discounts - the 3000 credit pack works out at £4 a credit plus VAT. Credits expire 12 months after purchase and do not roll over.
- 2
Open the Training or Qualifications tab on your team dashboard
Training covers online compliance courses. Qualifications covers CPD masterclasses and regulated qualifications. Both show your credit balance, the credit cost of each option and everyone in your team.
- 3
Assign a course or a place to a member of staff
Pick what they need and the person. The credit cost comes off your wallet there and then, so two managers can never spend the same credits twice. If the balance does not cover it, you can pay the difference by card at the usual volume price.
- 4
It lands in their CPD log
The course appears in that person's CPD log as planned, and flips to completed once their certificate is confirmed. Cancel before they start and the credits come back. For a regulated qualification, the learner is emailed and uploads their own entry documents - you see progress only.
Ordering and payment
Learners and access
Credits or a direct purchase
Certificates and records
Technical help
Still not sure? Ask us
Tell us how many people you need to train and what for, and we will come back with the simplest route and a price. We reply within one working day.