Customer relationship management, commonly referred to as CRM, is a strategy that businesses use to manage interactions with customers and potential customers. It involves the use of technology to ...
Browse our range of insights below - from learning & development through to marketing & comms, sales and human resources. Looking for something else? Contact us and we'll add it to our content development roadmap.
Customer relationship management, commonly referred to as CRM, is a strategy that businesses use to manage interactions with customers and potential customers. It involves the use of technology to ...