Accessibility statement
We want everyone to be able to log CPD, complete training and grow their career with WorkplaceHero. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA across our website and platform.
What you can do
- Zoom text up to 200% without content being cut off
- Navigate most of the site and platform using a keyboard
- Use screen readers such as NVDA, JAWS and VoiceOver on key journeys
- Use the site on phones, tablets and desktops in portrait or landscape
- Turn on reduced motion in your device settings to calm animations
- Listen to many articles and course lessons with audio narration
Compliance status and known issues
The site is partially compliant with WCAG 2.2 AA. We know about these issues and are working through them:
- Some older articles moved from our previous site have images without full descriptions.
- Some downloadable PDFs are not yet fully tagged for screen readers.
- A few interactive charts (such as the competency radar) need fuller text alternatives.
- Some third-party content, such as embedded videos and partner course platforms, is outside our direct control.
How we test and improve
We check new pages with automated tools and manual keyboard and screen reader testing, and fix accessibility issues as a priority. We review this statement at least once a year.
Alternative formats and feedback
If you need information in a different format, such as large print, easy read, audio or an accessible document, or you find something that does not work for you, email hello@workplacehero.co.uk. We will reply within 5 working days. Learners on our courses can also ask for reasonable adjustments to assessments.
If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).
See also our security and data protection page.
Statement last reviewed October 2026.