WorkplaceHero
CPD audit infrastructure

Audit CPD from structured data, not scanned paperwork

Members keep their CPD in a portable Passport and share it with you by consent. Your team reviews whole revalidation cycles through a review desk, CSV export or API.

auditor-desk / member REG-104582

Cycle 2023 - 2026

112.5 hrs

Meets requirement

Participatory

64 hrs

Meets requirement

Reflections

18 of 21

Review 3

Illustrative example. Shared with member consent.

The story

Better for your budget, your auditors and your members

Finance and operations

Spend less on each audit round

  • Records arrive in one consistent format, so staff stop retyping certificates and spreadsheets.
  • Less chasing of missing evidence before deadlines.
  • Start with a review desk that needs no IT project on your side.

Auditors

Review a whole cycle in one view

  • Open a member's shared history across a 1, 3 or 5 year window.
  • Hours, activity types, reflections and evidence side by side.
  • Filter by individual, group, date range or activity type.

Your members

Give them something they keep

  • A free, portable Passport that stays with them through every job change.
  • Quick logging on their phone, with certificates stored safely.
  • A visible benefit of membership, backed by your organisation.

Architecture

How data reaches your audit team

01

Member Passport

CPD logged and evidenced

02

Consent gate

Member approves sharing

03

Delivery

Review desk, CSV or API

04

Your registry

Audit decision recorded

What we offer

Choose how your audit team receives CPD

Start simple with no IT work, then connect your systems when you are ready.

Auditor review desk

A secure web workspace where your audit team reviews the records members have shared. Filter by member, group, cycle or date range, and open evidence in place.

Structured CSV exports

Download consented records in a consistent format for your existing systems, sorted by individual, group or period.

Audit API

A read-only, member-consented feed of structured CPD data for your CRM or membership system. Scoped with you during a pilot.

Member-controlled consent

Members connect their Passport to your organisation and can see exactly what is shared. No backdoor searches.

Structured data

What each record can include

Every entry is structured, so it reads the same across thousands of members. API fields are agreed with you during a pilot.

  • Activity title and date
  • Duration in hours
  • Activity type
  • Participatory or non-participatory status
  • Learning provider
  • Written reflections
  • Attached evidence and certificates
  • Tags and categories
response.json200 OK
GET /v1/members/{registration_no}/cpd?window=3y

{
  "member": "REG-104582",
  "consent": { "status": "active", "granted": "2026-03-02" },
  "window": { "from": "2023-10-01", "to": "2026-09-30" },
  "totals": { "hours": 112.5, "participatory_hours": 64 },
  "entries": [
    {
      "date": "2026-05-14",
      "title": "Clinical governance update",
      "type": "course",
      "hours": 6,
      "participatory": true,
      "reflection": true,
      "evidence": ["certificate.pdf"]
    }
  ]
}

Multi-year history

Audits span cycles, so records should too

Revalidation rarely looks at one year. Members can bring their full history into one place.

Log past years

Members add activities with their original dates, as far back as they need.

Bring existing records

Import an existing CPD spreadsheet by CSV and attach certificates as evidence.

See whole cycles

View history across a revalidation cycle, not just the current year.

Sort it your way

Organise shared records by individual, group, date or activity type.

Manual audits compared with Passport audits

Manual todayWith Passport
Evidence formatMixed PDFs, scans and spreadsheetsOne structured record per activity
HistoryRequested per audit, often incompleteMembers hold multi-year history in one place
Checking hoursAdded up by handTotals calculated per cycle
AccessFiles emailed back and forthMember-consented, read-only access
Member experienceA yearly paperwork exerciseA portable record they use all year

Two ways in

Use the review desk, or pull records into your own system

Both read the same member-consented records. Start with the desk on day one and add the API when your IT team is ready.

Auditor review desk - no IT setup

Your auditors sign in to a secure web desk, open a consenting member's records for the cycle you choose, review evidence and record an outcome. Nothing to install.

Audit API - into your CRM

Your existing member database or CRM pulls structured CPD records out of WorkplaceHero, so staff see the evidence on the screens they already use. Read-only, consent-checked, every request logged.

People-led software

Saves manpower, not jobs

This is not AI making decisions about your members. It is clear, rule-based software that does the chasing, sorting and totalling, so your auditors spend their time on judgement.

  • Auditors make every decision - the software never approves or rejects anyone
  • Same rules applied the same way to every member, so results are explainable
  • Less time chasing emailed PDFs and re-keying spreadsheets
  • Fewer peaks of temporary staff during revalidation windows

Free for your members

As a partner, your members connect their Passport and share their regulatory CPD with you at no cost to them. The audit experience is funded through your licence, so no member is asked to pay to meet your requirements.

Members keep a lifelong, portable record that stays with them if they change employer.

Pricing

Simple annual licence

One annual fee for the review desk, with the API as an optional add-on. All prices exclude VAT.

Platform licence

£7,000

plus VAT per year

Auditor review desk, CSV exports, standards configuration and member consent management. Includes 2 auditor seats.

Extra auditor seats

£400

plus VAT per seat per year

Add as many auditors as your team needs, at any time.

Audit API add-on

£1.25

plus VAT per member record

For bodies that want records pulled into their own CRM or member system. Added on top of the platform licence.

Talk to us about a pilot
ICO registered (ZB616407)
UK/EU data hosting
GDPR compliant
Access only with member consent

Talk to us

Book a consultation

Tell us how you audit CPD today. We will set out which option fits, what a pilot could look like and the steps involved.

Frequently asked questions

Can a regulator see every member's CPD without permission?
No. Access is member-consented. A member chooses to connect their Passport to your organisation, and they can see what you can access. Records belong to the individual, so they stay with the member if they change employer.
Can members add CPD from previous years?
Yes. Members can log past activities with their original dates, going back as many years as they need, and attach existing certificates as evidence. Existing records can also be brought in from a spreadsheet using the CSV import, so a full revalidation cycle can be in one place.
What does the API look like?
The API lets your own CRM or member database pull records out of WorkplaceHero. It is a read-only, member-consented feed of structured CPD entries (dates, hours, activity type, participatory status, reflections and evidence references). We agree the fields and format with you during a pilot.
How much does it cost?
The platform licence is £7,000 plus VAT per year and includes 2 auditor seats. Extra auditor seats are £400 plus VAT per year each. The optional Audit API is £1.25 plus VAT per member record, on top of the licence.
Do our members have to pay?
No. Members of a partner body can connect their Passport and share their regulatory CPD with you free of charge. This is covered by your licence.
Does it use AI to judge members?
No. The audit tools are rule-based software. Your auditors make every decision; the software gathers, sorts and totals the records.
We are not ready for an API. Is there a simpler option?
Yes. Many bodies start with a web-based auditor review desk and CSV exports, which need no IT work on your side. An API can follow once the process is proven.
Where is the data hosted?
WorkplaceHero is ICO registered (ZB616407), GDPR compliant and hosts data in the UK/EU.
How long does it take to get started?
That depends on your procurement and the option you choose. A review desk pilot is the quickest route. Book a consultation and we will set out the steps and timings for your organisation.