Inside your WorkplaceHero account

Buy what you need, when you need it.

The Marketplace is one basket for everything outside your plan: courses, qualifications and the workplace diagnostics that tell you what is really happening. Pay first, then assign or invite - learners get a free account so their certificates and CPD stay with them, and diagnostic reviewers simply answer by link.

No minimum order Credits last 12 months Employer prices shown plus VAT

Two shelves, one basket

Learning and evidence, side by side

Most weeks you need one or the other. Both sit in the same place, paid the same way, and both land in the same records.

Courses and qualifications

Develop the skills you need, then prove them.

Diagnostics and feedback

Understand a person, a team or the whole organisation.

How an order runs

Pay first. Everything else opens after.

Payment comes before invitations, so nobody is asked to take part in something that has not been paid for, and no half-finished exercise sits in your workspace waiting for a card number.

01

Pay first

Pick what you need and pay in the same basket. Nothing opens until the payment lands, so nobody is invited into a half-built exercise.

02

Assign or invite

Give someone a course, or paste a list of reviewers. The people taking part do not need accounts, passwords or a training log.

03

People take part

Each person gets one link. Check-ins take under five minutes; a Leadership 360 takes a little longer and shows progress as invitations come back.

04

Read the results

Reports unlock once enough has come back. Reviewer answers stay grouped, and small groups are merged so individuals are not identifiable.

05

Keep the evidence

Completions, certificates and finished reports sit alongside your CPD records, ready for an appraisal, an audit or an inspection.

The wallet

One credit system for everything you buy

The same credits cover a Check-in, a Leadership 360 and a course. One balance to watch, one invoice trail, no separate account for each product.

One wallet, one price list

Credits cost £5 each plus VAT, or down to £4 plus VAT a credit in larger packs. A Check-in costs 2 credits (£10), a Leadership 360 costs 6 credits (£30), and courses can be paid for the same way.

Credits last 12 months

Buy a pack when the budget is available and spend it any time in the next 12 months. Unused credits expire 12 months after purchase and do not roll over.

Oversight is not an add-on

Assigning courses, chasing completions and issuing certificates is included on every order, large or small. It is not locked behind a subscription tier.

Free allowances come first

If your plan already includes something, we use that before touching your wallet. You are only ever charged for what genuinely falls outside it.

Who uses it

The same basket, three very different days

A person building their own record

Buy a single course or a Leadership 360 for yourself, keep the certificate in your CPD log and use the report as the basis of your next Growth Plan.

Start your free log

A manager preparing a conversation

Run a Check-in with a new starter before their probation review, or a Values 360 with a team before you redesign how it works.

See the Check-ins

An L&D team with a cohort to move

Order places in bulk, assign them the same day, watch completions build and hand the certificates over without chasing spreadsheets.

How bulk orders work

Subscription or shopping

Passport for Teams is the standing plan. The Marketplace is the shopping.

Organisation plans start with CPD oversight at £2 per person each month plus VAT, or £5 with PassportPro. Passport for Teams: Performance is £60 a month plus VAT for the first six people, then £8 per additional person, and adds appraisals. Everything else - courses, Check-ins and 360s - is bought from the Marketplace on demand.

Passport for Teams

Everyone, every month

  • PassportPro for all active members
  • Appraisals and CPD oversight
  • Diagnostics bought only when you need them
See the plan

Marketplace

When the need appears

  • Courses and qualifications
  • Check-ins, Leadership 360, Values 360
  • No minimum order, no contract
Browse the catalogue

Questions, answered

Before you order

Do the people I invite need an account?+

No. Reviewers, respondents and new starters all arrive through a private link and never create a login. Only the person who owns the workspace needs an account, and that is the free one you already have.

Can we buy from the Marketplace without a subscription?+

Yes. Anyone can buy courses, qualifications and diagnostics with no plan at all, and your own CPD account stays free. Passport for Teams is the option for teams that want appraisals and PassportPro for everyone as a standing arrangement.

Are the prices you show final?+

Yes. VAT is already inside every price you see, there is no minimum order, and larger credit packs bring the cost of a credit down from £5 to as little as £4. If you need a purchase order or an invoice, our bulk order guidance explains what we can do.

Is assigning courses and chasing completions an extra cost?+

No. Assignment, completion tracking and certificates come with the order. We do not charge you again to find out whether the training you bought was actually used.

What happens to the results afterwards?+

Finished reports, certificates and completion records stay in your workspace. Personal CPD records stay with the individual, so when someone moves on their history leaves with them while your organisation keeps its own oversight data.

How is this different from Passport for Teams?+

Organisation plans start with Passport for Teams: Essentials at £2 per person each month plus VAT, or £5 with PassportPro. Passport for Teams is £60 a month plus VAT for the first six people, then £8 per additional person, and adds appraisals. The Marketplace is where you buy learning and diagnostics on demand.

Start with your free account, then buy what you need

Your own CPD record and reflections are free for life. The Marketplace is there the day you need more, with or without a team plan.

Everything stays in one account - your records, your orders, your reports.