WorkplaceHero

How to link your work email to your account

Keep one account for life, so your CPD stays with you when you change jobs.

Who can do this: anyone invited by an employer Plan needed: none

Why it matters

You have one WorkplaceHero account. Work emails attach to it, so your CPD, certificates and Passport stay yours if you move employer.

Steps

  1. Sign in to your existing personal account first.
  2. Open the employer invite email sent to your work address.
  3. Accept the invite while you're still signed in.
  4. Your work email now appears under work emails in your account settings.

What happens next

  • Training your employer books for your work email shows up in your account.
  • If you leave, your organisation's records freeze as read-only, but your own CPD and certificates stay with you.

Why can't I see this?

  • A second account was created: you accepted the invite while signed out. Contact us and we'll help merge things.
  • Work email not listed: the invite hasn't been accepted yet.

Did that answer it?

If not, send us a message and a real person will come back to you.