Communication styles
Want to gain a deeper understanding of communication styles and common communication theories? Check out this page below.
Communication is an important aspect of our everyday lives, inside and outside of work. It underpins everything we do and can be a deal maker or deal breaker. Here we explore the different types of communication styles that are available to us.
Types of communication styles
A teammate misses a deadline that affects you. You:
Assertive communication is a style of communication that involves expressing oneself in a clear, confident, and respectful manner. When using assertive communication, individuals are able to communicate their thoughts, feelings, needs, and boundaries effectively, whilst also respecting the perspectives and boundaries of others.
Assertive communicators are able to clearly and directly express their opinions, without resorting to aggression or passivity. They are able to stand up for themselves and assert their rights, whilst still maintaining a sense of respect for others. This style of communication is characterised by using "I" statements to express feelings and needs, active listening to understand others, and non-verbal cues that convey openness and engagement.
Assertive communication is important because it allows individuals to express themselves authentically, set and maintain boundaries, and promote healthy and productive relationships. It helps to prevent misunderstandings and conflicts, as well as foster mutual understanding and respect.
In summary, assertive communication is a valuable communication style that allows individuals to express themselves confidently and respectfully. It promotes open and honest dialogue, helps prevent conflicts, and builds stronger relationships. By understanding and adopting assertive communication techniques, individuals can improve their communication skills and enhance the quality of their interactions with others.
Communication models
Throughout the years, many theorists have created their own communication models - from PALMS through to CUDSA, here we explore them.