About this course
A practical, contemporary workplace AI course covering generative AI, prompting, verification, personal data, confidentiality, bias, human oversight, intellectual property, cybersecurity, organisational policy and responsible decision-making.
What learners cover
- Explain artificial intelligence and generative AI in accessible terms
- Recognise useful and inappropriate workplace applications of AI
- Write clearer prompts using Task, Context, Requirements, Output and Check
- Recognise hallucinations and verify important outputs and sources
- Protect personal, confidential and commercially sensitive information
- Recognise bias, automation bias and the need for meaningful human oversight
- Apply practical copyright, cybersecurity and deepfake precautions
- Use organisational AI policies and escalation routes responsibly
Who it is for
Employees, managers and professionals in any sector, whether they already use generative AI, are considering it, encounter AI-generated work, manage AI users or make decisions informed by AI. No technical knowledge is required.
How it is delivered
Fully online and self-paced
Learners work through the course at their own pace and can pause and resume where they left off.
Any device
Works on desktop, laptop, tablet and mobile, with audio, video and written transcripts throughout.
Interactive throughout
Scenarios, exercises and images keep learners engaged rather than clicking through slides.
Knowledge checks
Short checks at the end of each section so learners can see what has landed before moving on.
Average completion time is around 1.5 hours, though learners can take as long as they need and return as often as they like.
Certification
A WorkplaceHero certificate of completion is issued immediately after a successful assessment. 1.5 CPD hours are added automatically to the learner’s WorkplaceHero CPD record.
How it works for teams
- 1. Choose how many licences you need and pay by card, or request an invoice.
- 2. Add your learners' names and email addresses.
- 3. They sign in to their WorkplaceHero account and start the course straight away.
- 4. Track who has been set up from your account.