About this course
Most security incidents start with a person, not a system. This course builds the habits that keep company and personal information safe.
It covers phishing and social engineering, passwords and multi-factor authentication, safe remote and mobile working, and how to report an incident quickly.
What learners cover
- Why information security matters and the cost of incidents
- Recognising phishing, smishing and social engineering
- Strong passwords, password managers and multi-factor authentication
- Safe use of email, cloud storage and removable media
- Home, mobile and public wi-fi working
- Reporting a security incident or suspected breach
Course content
The course is delivered in short, bite-size sections that learners can stop and restart at any point.
- Section 1
The threat picture
Common attack types, who the attackers are and what they want.
- Section 2
Attacks on people
Phishing, pretexting, impersonation and how to verify a request.
- Section 3
Everyday controls
Passwords, MFA, device security, encryption and clear desk practice.
- Section 4
Incident response
Spotting an incident, reporting it fast and the link to data protection duties.
Who it is for
All employees who use email, devices or systems at work.
Entry requirements: None. Suitable for all staff.
How it is delivered
Fully online and self-paced
Learners work through the course at their own pace and can pause and resume where they left off.
Any device
Works on desktop, laptop, tablet and mobile, with audio, video and written transcripts throughout.
Interactive throughout
Scenarios, exercises and images keep learners engaged rather than clicking through slides.
Knowledge checks
Short checks at the end of each section so learners can see what has landed before moving on.
Average completion time is around 1 hours, though learners can take as long as they need and return as often as they like.
How it is assessed
Knowledge checks run throughout the course so learners can test understanding as they go. The course finishes with a multiple-choice assessment taken online at the end. Learners who do not pass first time can retake the assessment.
Certification
Learners receive a Highfield Online Training digital certificate as soon as they pass the end-of-course assessment. Certificates are downloadable straight away and can be saved to a CPD log or staff training record.
Refresher guidance: Most employers refresh this training every 12 months, or sooner if legislation, roles or workplace risks change.
How it works for teams
- 1. Choose how many licences you need and pay by card, or request an invoice.
- 2. Add your learners' names and email addresses.
- 3. We set them up on the course platform and they receive their login by email.
- 4. Track who has been set up from your account.