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Online coursesHealth and safety

Lone Working

Risk assessment, check-in procedures and personal safety for staff who work alone or off-site.

30 mins Awareness Highfield Self-paced online

About this course

Lone workers face the same hazards as everyone else, but without anyone nearby to help. This short course covers the extra precautions they and their managers need.

It covers who counts as a lone worker, employer duties, risk assessment, check-in and monitoring systems, personal safety and travel, and what to do when contact is lost.

What learners cover

  • Who counts as a lone worker and the risks they face
  • Employer and employee duties under health and safety law
  • Risk assessment for lone working activities
  • Check-in, buddy and monitoring systems, including lone worker devices
  • Personal safety, travel, home visits and emergency procedures

Course content

The course is delivered in short, bite-size sections that learners can stop and restart at any point.

  1. Section 1

    Lone working risks

    Types of lone worker, the hazards involved and situations that should never be done alone.

  2. Section 2

    Duties and assessment

    Legal responsibilities, risk assessment, training and competence.

  3. Section 3

    Staying in contact

    Check-in procedures, buddy systems, tracking and alarm devices, and escalation when contact is lost.

  4. Section 4

    Personal safety

    Home and community visits, travel and vehicles, dynamic risk assessment and dealing with aggression.

Who it is for

Staff who work alone, off-site, from home or outside normal hours, and the managers responsible for them.

Entry requirements: No prior knowledge is needed. The course is written in plain English and suitable for all staff.

How it is delivered

Fully online and self-paced

Learners work through the course at their own pace and can pause and resume where they left off.

Any device

Works on desktop, laptop, tablet and mobile, with audio, video and written transcripts throughout.

Interactive throughout

Scenarios, exercises and images keep learners engaged rather than clicking through slides.

Knowledge checks

Short checks at the end of each section so learners can see what has landed before moving on.

Average completion time is around 30 mins, though learners can take as long as they need and return as often as they like.

How it is assessed

Knowledge checks run throughout the course so learners can test understanding as they go. The course ends with a multiple-choice assessment taken online. Learners who do not pass first time can retake it.

Certification

Learners receive a Highfield Online Training digital certificate as soon as they pass the end-of-course assessment. Certificates download straight away and can be saved to a CPD log or staff training record.

Refresher guidance: Most employers refresh this training every 12 months, or sooner if the law, roles or workplace risks change.

How it works for teams

  1. 1. Choose how many licences you need and pay by card, or request an invoice.
  2. 2. Add your learners' names and email addresses.
  3. 3. We set them up on the course platform and they receive their login by email.
  4. 4. Track who has been set up from your account.