About this course
Inclusive workplaces perform better and carry less legal risk. This course explains the protected characteristics, the different forms of discrimination, and the everyday behaviours that build an inclusive culture.
It covers reasonable adjustments, unconscious bias and how to challenge discrimination when you see it.
What learners cover
- The nine protected characteristics under the Equality Act 2010
- Direct and indirect discrimination, harassment and victimisation
- Unconscious bias and how it affects decisions
- Reasonable adjustments and the duty to make them
- Practical steps to build an inclusive team
- How to challenge and report discriminatory behaviour
Course content
The course is delivered in short, bite-size sections that learners can stop and restart at any point.
- Section 1
The law
The Equality Act 2010, protected characteristics and employer obligations.
- Section 2
Forms of discrimination
Direct, indirect, associative and perceptive discrimination, harassment and victimisation.
- Section 3
Bias and inclusion
Unconscious bias, inclusive language and everyday inclusive practice.
- Section 4
Taking action
Reasonable adjustments, challenging behaviour and reporting concerns.
Who it is for
All employees, with particular value for managers, recruiters and anyone involved in hiring or performance decisions.
Entry requirements: None. Suitable for all staff.
How it is delivered
Fully online and self-paced
Learners work through the course at their own pace and can pause and resume where they left off.
Any device
Works on desktop, laptop, tablet and mobile, with audio, video and written transcripts throughout.
Interactive throughout
Scenarios, exercises and images keep learners engaged rather than clicking through slides.
Knowledge checks
Short checks at the end of each section so learners can see what has landed before moving on.
Average completion time is around 45 mins, though learners can take as long as they need and return as often as they like.
How it is assessed
Knowledge checks run throughout the course so learners can test understanding as they go. The course finishes with a multiple-choice assessment taken online at the end. Learners who do not pass first time can retake the assessment.
Certification
Learners receive a Highfield Online Training digital certificate as soon as they pass the end-of-course assessment. Certificates are downloadable straight away and can be saved to a CPD log or staff training record.
Refresher guidance: Most employers refresh this training every 12 months, or sooner if legislation, roles or workplace risks change.
How it works for teams
- 1. Choose how many licences you need and pay by card, or request an invoice.
- 2. Add your learners' names and email addresses.
- 3. We set them up on the course platform and they receive their login by email.
- 4. Track who has been set up from your account.